This Privacy Policy governs the manner in which Pinesman collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.pinesman.com website and/or software (“Portals”). This privacy policy applies to the Portals and all products and services offered by Pinesman.

a. We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Portals. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Portals anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Portals related activities.

b. We may collect non-personal identification information about Users whenever they interact with our Portals. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Portals, such as the operating system and the Internet service providers utilized and other similar information.

c. Our Portals may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Portals may not function properly.

d. Pinesman may collect and use Users’ personal information for the following purposes:

i. To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.

ii. To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Portals.

iii. To improve our Portals: We may use feedback you provide to improve our products and services.

iv. To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

v. To run a promotion, contest, survey, or other Portals feature: To send Users information they agreed to receive about topics we think will be of interest to them.

vi. To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Portals.

e. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Portals. Sensitive and private data exchange between the Portals and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

f. We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Portals or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

g. Pinesman has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

h. By using this Portal, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Portals. Your continued use of the Portals following the posting of changes to this policy will be deemed your acceptance of those changes.

i. If you have any questions about this Privacy Policy, the practices of this site, to modify or delete your information, to opt out of further communications or your dealings with this site, please contact us via the information at the bottom of this page.