Privacy Policy

Last updated: March 1, 2026

Pinesman LLC (“Pinesman”, “we”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or interact with us.

Contact (privacy requests): hello@pinesman.com

Key points (summary)

  • We collect information you provide (for example, via forms or email) and limited data collected automatically (for example, device and usage data).

  • We use Google Analytics 4 to understand how the site is used.

  • We use the Meta Pixel and Google Ads tags to measure ad performance and run advertising.

  • We do not sell personal information.

  • You can unsubscribe from marketing emails at any time and control cookies and ad personalization through the tools described below.


Who are we?

Controller: Pinesman LLC (Georgia – country)

If you have questions about this policy or want to exercise privacy rights, contact us at hello@pinesman.com.


What information do we collect?

Information you provide

We may collect personal information you choose to provide, for example when you:

  • Submit a form (contact, newsletter, waitlist, etc.)

  • Email us or contact us via other channels

  • Create an account (when account functionality is available)

Depending on the context, this may include:

  • Name

  • Email address

  • Phone number

  • Address and other details you include in messages

  • Any other information you choose to share

Information collected automatically

When you browse our website, we may automatically collect certain information, such as:

  • IP address (or approximate location derived from it)

  • Device and browser information

  • Pages viewed, links clicked, time on site

  • Referring/exit pages

  • Cookie and advertising identifiers (where available)


Do we use cookies, analytics, and advertising tags?

We use cookies and similar technologies to operate our site, understand usage, and support advertising.

Analytics

We use Google Analytics 4 (GA4) to measure and analyze website usage.

Advertising and pixels

We use the Meta Pixel and Google Ads tags to measure ad performance, build audiences, and show more relevant ads.

These tools may set cookies or use similar technologies and may collect information about your interactions with our website. Data collected may be shared with and processed by those providers under their own policies and settings.

Your choices

You can control cookies through your browser settings (for example, blocking or deleting cookies). If you disable cookies, some site features may not work as intended.

You can also limit interest-based advertising using these tools:

  • Google: manage ad personalization in Google Ads settings.

  • Meta: manage ad preferences in Facebook and Instagram settings.

  • Industry opt-out tools (US/Canada): the Digital Advertising Alliance (DAA) opt-out tools (WebChoices / YourAdChoices).

If we add a cookie consent banner or preference center in the future, you will be able to manage cookie categories through that tool as well.


How do we use your information?

We use personal information to:

  • Respond to messages and inquiries

  • Provide customer support

  • Send emails you request (e.g., newsletters or updates) and manage subscriptions

  • Improve our website, content, and user experience

  • Measure marketing performance and run advertising campaigns

  • Prevent fraud, abuse, and security incidents

  • Comply with legal obligations and enforce our terms


Do we send emails?

We use Brevo to send email communications and manage mailing lists. If you subscribe, you can unsubscribe at any time using the link in our emails (or by contacting us at hello@pinesman.com).

We also may send non-marketing messages when necessary (for example, responding to inquiries).


Do we share or sell personal information?

We do not sell your personal information.

We may share personal information with:

  • Service providers that help us operate (for example: email delivery, analytics, advertising, website hosting, security, form processing). They are permitted to use personal information only to provide services to us.

  • Legal and safety purposes (for example: to comply with law, respond to lawful requests, protect rights and safety, prevent fraud).


How are purchases and payments handled?

At this time, we may direct customers to purchase through third-party platforms. If you purchase through a third party, their privacy practices apply to the purchase and payment process.

If we introduce on-site checkout in the future, we will update this policy to describe what order and payment-related data is processed and which payment providers are used. We do not intend to store full card numbers on our servers.


Do you offer accounts?

If/when accounts are enabled, we may allow users to create an account to support features like saving addresses and viewing order history. We will update this policy as needed when those features launch.


How long do we keep your information?

We keep personal information only as long as necessary for the purposes described in this policy, including to provide support, operate the website, maintain records, comply with legal and tax obligations, and resolve disputes.


Do we process information internationally?

We are based in Georgia (country) and may process information in Georgia and other countries where our service providers operate. Data protection laws may differ from those in your location.


How do we protect your information?

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.


What privacy rights do you have?

Depending on where you live, you may have rights to:

  • Request access to personal information we hold about you

  • Request correction or deletion

  • Object to or restrict certain processing

  • Withdraw consent (where we rely on consent)

  • Opt out of marketing emails (via unsubscribe link)

To exercise rights, contact hello@pinesman.com. We may request information to verify your identity.

California (CPRA) notice (if applicable)

California residents may have additional rights, including the right to know, delete, correct, and opt out of “sharing” for cross-context behavioral advertising. We do not sell personal information. We may use advertising technologies that could be considered “sharing” under California law. Requests can be sent to hello@pinesman.com.

EEA/UK notice (GDPR) (if applicable)

If you are in the EEA/UK, we process personal information under legal bases such as: performance of a contract (e.g., responding to requests), legitimate interests (site improvement and security), and consent (certain marketing and cookies where applicable). You may also have the right to lodge a complaint with your local supervisory authority.


Do we collect information from minors?

We do not knowingly solicit data from or market to children under 18 years of age.

By using the website, you represent that you are at least 18 years of age, or that you are the parent or guardian of a minor and consent to that minor’s use of the website.

If we learn that we have collected personal information from a user under 18, we will take reasonable steps to delete that information.

If you believe we may have collected information from someone under 18, please contact us at hello@pinesman.com.


How will we update this policy?

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above.

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